Guestline

Guestline are experts in cloud-hosted property management, distribution and digital marketing technologies for the hospitality industry. The solutions enable independent hotels, groups, pub companies and serviced apartments to achieve maximum occupancy at the most profitable rate.

Rezlynx Property Management System

Guestline’s Rezlynx PMS is a fully configurable, PCI compliant property management system to enable any sized hotel or group to manage their bookings and operations efficiently and profitably. It is updated in real-time, and incorporates a comprehensive rate and availability management tool to ensure that revenue is maximised at every opportunity.

Secure Payment Solutions

Our secure payment gateway enables hoteliers to process card payments in a PCI compliant way. Our clients benefit from a safe and secure method of storing and processing credit card details which can form part of the hotel’s overall PCI compliancy policy.

Guestline Support

Offering ongoing UK support 365 days a year, our service commitment goes far beyond just our technologically superior software solutions to deliver outstanding quality and reliability.

Channel and Distribution Manager

Guestline’s Channel Manager distributes your live inventory to a wide range of Online Travel Agencies (OTAs) and the Global Distribution System (GDS), with minimum effort and cost. It can be seamlessly integrated with Rezlynx PMS so that bookings, regardless of their source, flow directly into the PMS without the need for time consuming manual data entry and allocation.

Thursday, 25 January 2018

In the hot seat with Colm Daly – General Manager at Glen Eden Hotel

It is no secret that a hotel’s secret weapon is the team behind the scenes, the individuals that go the extra mile to satisfy the guests and leave them wanting to return. In this interview, we find out more about Colm, who went from collecting glasses at 16, to General Manager before the age of 30!

What are the top three things on your wish list for your property?
To have a successful opening year, to gain a four star status, and to set the tone for excellent customer service.

Describe your job in a nutshell –
Overseeing the whole hotel operations, planning and organising to ensure that the needs of the business are met as per the director’s requests.

What sets your hotel apart from the rest?  
The hotel sits adjacent to the World-renowned and Award Winning Belleek Pottery, elements of which can be viewed throughout our hotel. As well as this, what really set us apart is the professional, personable and exceptional service each guest will receive from the moment they arrive, whether it is a guest dining, staying, or enquiring.

What is your favourite thing to do?
Walks around the beaches in Donegal, which are on my doorstep, the perfect way to unwind.

What are the first three things you do when you come to work?
Grab a large cup of coffee, check on my team and how their day is going, ensure we are prepared for the day ahead.

If you were not working in the hospitality industry, what would be your dream profession?
This is my dream profession, I started working in Hospitality at the age of 16 collecting glasses and 14 years later, I still have the same passion and drive for the industry.

What has been your career highlight so far?
Becoming a GM before the age of 30 in the same hotel that started my hospitality career 14years ago, after many memorable hospitality experiences in Belfast, Florida and beyond.

If money were no object, what would you have at your hotel?
Award winning luxury spa and resort overlooking the Lough

What is the most embarrassing thing you have done at work?
Slipped on the dancefloor when guests were having their wedding breakfast, thankfully no glasses where dropped & I did get a large cheer!

What is your guilty pleasure?
Red Wine & charcuterie boards.

If you could skip to the future, what would you do?
What is the rush! Life is too short to be wishing time away. I intend to continue enjoying the rollercoaster ride that is my life.

If you could describe yourself as a cocktail which one would you be and why?  
Chilli Chocolate Espresso Martini – I’m fiery, wide awake, ready for what life throws at me, and I’m a little sweet when I need to be.

What would you do if you won the lottery this weekend?
Travel the world, open my own luxury resort, take care of my family and close friends.

One piece of advice for newcomers to the hospitality industry?
Be ready for tears, tantrums and seeing your co-workers more than your family, but with the right team by your side, you will enjoy going into work each morning.

Final say: Any special offers, insights or promotions to tempt our readers to your hotel?

Keep up to date with our website for our special opening offers at www.glenedenhotel.com

Join Guestline on LinkedIn, Facebook, Twitter & Instagram for access to the latest news, interviews, events and solutions in the hospitality industry. 

Monday, 22 January 2018

Help – How can I afford the latest hospitality software technology for my hotel?

The Hospitality industry is starting to adopt and embrace the benefits of technology leasing. Take the cloud model as an example - essentially the key difference between this model and more traditional technology leasing is that the hardware is stored in a data centre and of course the software is hosted there as well.

Costings should not be an insurmountable barrier to optimising your technology set up in order to harness your property’s potential when it comes to using the latest software tools available.

David Louth, Marketing Manager at Blue Star Leasing says, 

“Ranging from new start businesses to established companies, we have a range of technology finance solutions to offer to the marketplace. Technology is constantly evolving, so we understand how important it is for hotels to stay up-to-date with the latest advancements.

A reliable IT infrastructure is key to the success of many businesses. In today’s fast moving development cycle, technology advancements occur frequently. Companies have to adapt to this and invest in the new technology as soon as possible after it becomes available so as not to be left behind in a competitive market.  
All of these advancements can come with sizeable costs attached to acquire and implement. To help ease the impact of these costs, we can finance the total solution, the hardware, software and services, thus enabling our customers to spread the payments and acquire the new technology today. We also offer technology loans for non-leasable IT services such as websites and support contracts.”

Benefits of Technology Leasing:

·         Terms from 2 – 5 years available

·         Tax advantages – Leasing is 100% tax allowable

·         Stage payment options – Ideal for phased installations (there are options available to also fund your deposit)

·         Simple process – Finance approval can be secured within hours and easily approved with eSign documents

·         Cash flow can be assisted – Preserve your working capital

·         Flexibility – Upgrade, make additions or settle at any point during the term

·         Total solution finance – Finance the hardware, software and all delivered services

·         Various products – Finance lease, hire purchase and loans are available

Guestline, experts in cloud-hosted property management, distribution and digital marketing technologies for the hospitality industry are pleased to work with Blue Star Leasing to offer financial flexibility to their customers. Curious as to how much it may cost you each month? Use the dedicated finance calculator here http://www.bluestarleasing.com/guestlineleasing/

To arrange a demonstration and to find out how much Rezlynx would cost for your property, please contact a member of the team here.

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