Guestline

Guestline are experts in cloud-hosted property management, distribution and digital marketing technologies for the hospitality industry. The solutions enable independent hotels, groups, pub companies and serviced apartments to achieve maximum occupancy at the most profitable rate.

Rezlynx Property Management System

Guestline’s Rezlynx PMS is a fully configurable, PCI compliant property management system to enable any sized hotel or group to manage their bookings and operations efficiently and profitably. It is updated in real-time, and incorporates a comprehensive rate and availability management tool to ensure that revenue is maximised at every opportunity.

Secure Payment Solutions

Our secure payment gateway enables hoteliers to process card payments in a PCI compliant way. Our clients benefit from a safe and secure method of storing and processing credit card details which can form part of the hotel’s overall PCI compliancy policy.

Guestline Support

Offering ongoing UK support 365 days a year, our service commitment goes far beyond just our technologically superior software solutions to deliver outstanding quality and reliability.

Channel and Distribution Manager

Guestline’s Channel Manager distributes your live inventory to a wide range of Online Travel Agencies (OTAs) and the Global Distribution System (GDS), with minimum effort and cost. It can be seamlessly integrated with Rezlynx PMS so that bookings, regardless of their source, flow directly into the PMS without the need for time consuming manual data entry and allocation.

Thursday, 4 January 2018

5 x £50.00 Amazon E gift cards T&Cs


5 x £50.00 Amazon E gift cards.

1 review per person in permitted and must be submitted here https://hoteltechreport.com/write-a-review/guestline-pms/

5 random winners will be chosen to receive 1 x £50 Amazon E gift card https://hoteltechreport.com/company/guestline-pms/

The Gift card will be issued within 14 days.

Once you have left a review, please email marketingteam@guestline.com to enter into the prize draw. Please let us know your name, hotel name & email address.  

This competition is open to entrants aged 18 and over only, over owning, employed at or consulting for an accommodation provider using Guestline’s software.

Guestline’s decision is final and we reserve the right to change or remove competition at any time.

No cash alternative

Closing date 31.01.2018

Karma Sanctum Soho Hotel realises a 20% hike in revenue

Karma Sanctum Soho Hotel, located in the heart of London’s buzzing West End, is the latest in a succession of luxury boutique hotels to enjoy an increase in revenue and ADR following the implementation of Guestline’s web based property management and distribution systems.

Previously incurring problems with their on-premise solution with failed servers and restrictive access, the team were keen to implement a more reliable, cloud hosted system to assist in the day-to-day management of the hotel.

The hotel wanted a more efficient, multi-functional property management system that seamlessly integrated with a channel manager and online booking module from a company that provided a more prompt, UK support facility.

“Our hotel operations have improved remarkably since we switched to Guestline’s systems. We have become more efficient and we are generating more revenue as a result.

All our processes are now automated and help us save time and money - our staff have more time to dedicate to other areas of the business to improve the customer experience.

By managing rates and channels more effectively, ADR and occupancy has improved and we have boosted sales of added-value products.

The system is multi-functional, yet intuitive and easy to use. Overall, the system has benefited many areas of the business and we are thrilled that we made the switch.”
Ani Chirita, Rooms Division Manager 

The hotel’s average daily room rate has increased by £30 since the system was installed (1 and ½ years ago) going from an ADR of £170-185 net to £200 net.

The hotel can now manipulate rates to drive revenue during peak seasons and have the ability to flex the rates instantly. Any changes are made in real-time and reflected online immediately. They can also change the room descriptions and photos to attract better rates. With average occupancy of 85% across the year, their average monthly revenue budget has increased by 15-20%.

Sanctum Soho are now able to take advanced payments online through a secure, PCI compliant gateway. Which means by taking a credit card number at the reservation stage, the hotel can also charge for no-shows, eradicating any lost revenue.

Guest communication has improved with booking confirmations automatically being delivered to guests. Pre-stay emails (promoting upsells and special offers) and post emails (with incentives to return) are sent to guests and, with the in-depth reporting function, it is easy to forecast and plan rates and restrictions accordingly. The end of the day reports drill down to minutiae detail and have been set up bespoke to the hotel’s requirements.

Karma Sanctum Soho Hotel implemented Guestline’s Rezlynx PMS, Channel Manager, Online Booking Manger and EPoS.

Explore our blog...