Guestline

Guestline are experts in cloud-hosted property management, distribution and digital marketing technologies for the hospitality industry. The solutions enable independent hotels, groups, pub companies and serviced apartments to achieve maximum occupancy at the most profitable rate.

Rezlynx Property Management System

Guestline’s Rezlynx PMS is a fully configurable, PCI compliant property management system to enable any sized hotel or group to manage their bookings and operations efficiently and profitably. It is updated in real-time, and incorporates a comprehensive rate and availability management tool to ensure that revenue is maximised at every opportunity.

Secure Payment Solutions

Our secure payment gateway enables hoteliers to process card payments in a PCI compliant way. Our clients benefit from a safe and secure method of storing and processing credit card details which can form part of the hotel’s overall PCI compliancy policy.

Guestline Support

Offering ongoing UK support 365 days a year, our service commitment goes far beyond just our technologically superior software solutions to deliver outstanding quality and reliability.

Channel and Distribution Manager

Guestline’s Channel Manager distributes your live inventory to a wide range of Online Travel Agencies (OTAs) and the Global Distribution System (GDS), with minimum effort and cost. It can be seamlessly integrated with Rezlynx PMS so that bookings, regardless of their source, flow directly into the PMS without the need for time consuming manual data entry and allocation.

Friday, 20 January 2017

Guestline launch door entry and check-in app

Guestline's integration to the Keez app enables guests to check-in to their pre-assigned room and open their door from their smart phone. The app, which is integrated with Guestline's Rezlynx property management system, will improve check-in and out processes, saving guests time and effort and enhancing the overall guest experience. Meanwhile, the hotel will be able to reduce costs, drive repeat bookings and improve customer service.

With more emphasis being placed on mobile technology and apps, the Keez app offers guests a quicker check in service as well as offering guests the ability to communicate direct with the hotel to order room service and notify the hotel of any maintenance or concierge requests. Guests can also receive updates and personalised marketing messages from the hotel via the app thereby driving the potential for additional revenue.

This new technology is also likely to drive repeat business. At Hotel 2020, it was announced that 46% of millennials agreed that being able to check in/out using a mobile device would motivate them to return.

The BEST WESTERN Brook Hotel in Felixstowe are currently enjoying the benefits of their Rezlynx PMS being integrated with Keez. Madis Neemelo, General Manager added, 'The new app eases congestion during busy check-in times and reduces the workload on reception. Not only does it make it easier for us operationally, it is convenient and speeds up check in times for the guests. Once they've downloaded the app guests can monitor their room and check-in early if the room is ready. Feedback from guests has been very positive – they like not having to queue and being able to leave their room key at the hotel when they go out!'

Rupert Gutteridge, Guestline Sales and Marketing Director said, 'We've long known mobile is the future and we want to give guests the advanced technology that airlines have been using for years now. We want to eliminate long queues at reception, reduce operational costs and enhance the customer journey by giving guests the ability to check in and enter their room at their own leisure via their phone. We believe hotels must act now to differentiate themselves and deliver a more personalised service in this competitive market place and this app will be key to achieving this.'

For more information, please contact Guestline here or, on sales@guestline.com.

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