Guestline

Guestline are experts in cloud-hosted property management, distribution and digital marketing technologies for the hospitality industry. The solutions enable independent hotels, groups, pub companies and serviced apartments to achieve maximum occupancy at the most profitable rate.

Rezlynx Property Management System

Guestline’s Rezlynx PMS is a fully configurable, PCI compliant property management system to enable any sized hotel or group to manage their bookings and operations efficiently and profitably. It is updated in real-time, and incorporates a comprehensive rate and availability management tool to ensure that revenue is maximised at every opportunity.

Secure Payment Solutions

Our secure payment gateway enables hoteliers to process card payments in a PCI compliant way. Our clients benefit from a safe and secure method of storing and processing credit card details which can form part of the hotel’s overall PCI compliancy policy.

Guestline Support

Offering ongoing UK support 365 days a year, our service commitment goes far beyond just our technologically superior software solutions to deliver outstanding quality and reliability.

Channel and Distribution Manager

Guestline’s Channel Manager distributes your live inventory to a wide range of Online Travel Agencies (OTAs) and the Global Distribution System (GDS), with minimum effort and cost. It can be seamlessly integrated with Rezlynx PMS so that bookings, regardless of their source, flow directly into the PMS without the need for time consuming manual data entry and allocation.

Thursday, 15 December 2016

Prepare for 2017 by getting your system in shape for the year ahead!

Our System MOT’s have been designed for hotels to streamline their current property management and distribution systems and get acquainted with the latest functionality to maximise efficiency for the year ahead.

Aimed at General Managers, Revenue Managers, Front of House staff and new starters, they will learn how to effectively: -

·         Streamline your current system to improve efficiency
·         Maximise revenue through the channels and online bookings
·         Tidy databases and remove unwanted codes
·         Cleanse your system and get it back on track for the new year.

“This is an ideal time for properties to cleanse their systems and get them back on track for a successful 2017.

Our trainers can help staff brush up their skills and increase their knowledge on the systems by teaching them best practice on a multitude of functions like sales and marketing templates, financial and revenue reports, rate optimisation and reservations for example. Hotels will be able to streamline their systems to maximise revenue and efficiency for the site.

We can also offer bespoke training according to the hotel’s specific requirements if they prefer something more tailor-made.”  Sarah Jones, Guestline Operations Director.

A Guestline trainer will assist you to evaluate your current procedures and recommend efficiencies to improve operations and make best use of the system. They will instigate effective workflows for the Front of House team and review current PCI and banking procedures.

Lori Barnes, Reception Manager at the Loch Lomond Arms Hotel received onsite training from Guestline along with her General Manager and Deputy GM, she commented: “The onsite training we received was really beneficial for us as we learnt more about the system and how to improve procedures. 

We made changes to the reservation system that have made a big difference and set up promotional codes to facilitate multi-room bookings which has saved the events team time and resources.

Another big advantage to us was learning how to build rate packages - by going through the procedures with the trainer one-to-one, we now manage the rates more effectively and have made changes to the website in how we promote our packages online.

The small tweaks we have made as a result have already had a positive impact on operations and we will continue to instigate changes as per the trainer’s recommendations. “

Want to find out more?

Contact our Client Sales Team today to book your MOT!

Alternatively, call us on +44 (0) 1743 282300 to discuss your own bespoke training requirements.

Wednesday, 14 December 2016

Guestline Connect in Ireland update

Over 40 guests recently attended our first Connect event in Ireland. Held at The Clayton Hotel in Dublin and hosted in conjunction with our Irish partner Tierney’s (a leading independent IT solution provider), hoteliers and consultants heard from a range of industry experts on the latest technological innovations on the market place.
We were joined by key partners, Google, Cadenza, Digital Alchemy and GuestRevu who demonstrated how hoteliers could convert their online presence into bookings; how to drive reviews to TripAdvisor; how to maximise business intelligence and how to effectively communicate with your guest after the reservation process. The event also included an opportunity for all guests to network and share best practice.

One of the guests, Alva Kenny, Business Development Manager at MindaClient, commented; ‘I found the event very informative and interesting... also it was great to mingle with colleagues over lunch. It was a great success and I wanted to say a big thanks to the Tierney's and Guestline teams for the invite!’


Rupert Gutteridge, Guestline’s Sales and Marketing Director added, ‘With today’s traveller embracing online and mobile platforms more than ever before, it’s becoming significant for hoteliers to be ahead of the digital curve and ensure they are capturing their share of mobile bookings and utilising their guest data more intuitively.

Our partners helped delegates explore how hoteliers could stand out from the crowd online and understand guest loyalty and data analysis more effectively. We have run a number of these events in the UK and we are delighted to celebrate our partnership with Tierney’s and host our first Connect event in Ireland.’

Take a look at Guestline's upcoming events here - We hope to see you there!

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