Tuesday, 17 May 2016

A day in the life of Rebecca Tapsell, Projects co ordinator at Guestline

With many job opportunities currently available within Guestline, we decided to share a typical day of one of our project coordinators with you, Rebecca Tapsell.


A typical day would start at around 6am, running around after 3 very lively little boys - getting them ready in the morning can be quite a challenge! Then off to school we go - well that’s the hard bit - and once they’ve been dropped off, I head to the office.

After a very hectic start, the first thing I do when I enter the office is put the kettle on, a well-deserved brew is much needed. My first job of the day is to check my emails and make sure I’m up to date on everything that has potentially happened over the weekend or the day before.

I would then start chasing and co-ordinating my projects. I deal with Client Sales orders, migrations, EPOS installations, PCI and most recently taken on some of the corporate customers. My job can be very difficult at times when I’m chasing for information on short lead time projects however I keep my head above water and power through.

Having worked at hotels that used Guestline software I am already familiar with some of our solutions, however taking on more projects means that I am still constantly learning. I love speaking to our customers and making sure they are all accommodated to the very best of my ability.

I have recently started arranging and hosting my own project meetings. I see this as a great way to meet the customers and explain exactly what their install will entail. I love my job and work alongside some really great people and I’m looking forward to what the future holds.

After a long day at work, finishing at 5.30pm, I then go and pick up my gorgeous boys from their after-school club. All the Mum duties are now covered.

In my spare time I enjoy going for walks and days out with my boys, we spend a lot of time at the beach in the summer. I love socialising with friends, going for spa days and generally doing all the girly stuff that us ladies love to do.

Thanks for reading all about me…






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