Guestline are experts in cloud-hosted property management, distribution and digital marketing technologies for the hospitality industry. The solutions enable independent hotels, groups, pub companies and serviced apartments to achieve maximum occupancy at the most profitable rate.

Rezlynx Property Management System

Guestline’s Rezlynx PMS is a fully configurable, PCI compliant property management system to enable any sized hotel or group to manage their bookings and operations efficiently and profitably. It is updated in real-time, and incorporates a comprehensive rate and availability management tool to ensure that revenue is maximised at every opportunity.

Secure Payment Solutions

Our secure payment gateway enables hoteliers to process card payments in a PCI compliant way. Our clients benefit from a safe and secure method of storing and processing credit card details which can form part of the hotel’s overall PCI compliancy policy.

Guestline Support

Offering ongoing UK support 365 days a year, our service commitment goes far beyond just our technologically superior software solutions to deliver outstanding quality and reliability.

Channel and Distribution Manager

Guestline’s Channel Manager distributes your live inventory to a wide range of Online Travel Agencies (OTAs) and the Global Distribution System (GDS), with minimum effort and cost. It can be seamlessly integrated with Rezlynx PMS so that bookings, regardless of their source, flow directly into the PMS without the need for time consuming manual data entry and allocation.

Friday, 12 June 2015

In the hot seat with Amanda Aitken from Banchory Lodge

Every other month the marketing team at Guestline distribute a newsletter covering the hospitality industry - If you have yet to read a copy our latest edition can be found here. This time around we caught up with Amanda Aitken, Sales and Marketing Manager at Banchory Lodge to find out a bit more about her role and Hotel. 
If you fancy putting yourself in the hot seat you can contact the team at with the subject 'In the hot seat'. 

Name – Amanda Aitken

Hotel – Banchory Lodge Hotel

Describe your hotel and its facilities – A former Georgian Mansion set on the banks of the River Dee where it meets the River Feugh, the hotel has stunning views over the rivers and grounds. The hotel has 28 individually decorated bedrooms as well as a function Suite which can cater for up to 120 guests, we have Dining room, Lounge and bar area all offering fantastic food and an outdoor terrace for those sunny days.

Describe your job in a nutshell – As a small hotel I get involved in all areas but my main role is to look after the sales & marketing of the hotel, reception and event co-ordination

What’s sets your hotel apart from the rest? – The location, the unique design and the staff, there is always a warm welcome here

What’s your favourite thing to do?  – Walking, whether it be through the city or the countryside, you'll always see something new

What are the first 3 things you do when you come to work? – I normally start around 7am so a check round the hotel and the staff to see all is well, computer on and a cup of hot water

If you weren’t working in the hospitality industry, what would be your dream profession? Have my own patisserie, I love baking cakes & biscuits and also decorating cakes

What’s been your career highlight so far? The transformation of Banchory Lodge, it's gone from a tired, quiet hotel to vibrant and busy, a place to be in the area!

If money were no object what would you have at your hotel? A leisure centre with pool, gym and spa, it would be fantastic

What’s the most embarrassing thing you have done at work? Oh, my colleagues might say there are too many to choose one, I can be a little clumsy at times

What’s your guilty pleasure? A wee sing along at home to Kenny Rodgers whilst cooking & cleaning

If you could describe yourself as a cocktail which one would you be and why? – Bellini, a fun drink with a bit of sparkle but still traditional

What would you do if you won the lottery this weekend? Treat all our family to a holiday, somewhere warm & sunny, oh and a new car for me

Final say: Any special offers, insights or promotions to tempt our readers to your hotel?
We offer a fabulous celebration package which include dinner, breakfast as well as a bottle of prosecco in the room from only £170 per couple, the perfect way to relax and spoil your other half

Wednesday, 10 June 2015

Drive more revenue with Mobile EPoS this summer!

With the summer months upon us and the sunshine making an appearance, hotels are in a fantastic position to focus on driving additional revenue through food and beverage sales. As your bar and restaurant get busier why not equip your staff with the tools to handle the demand.
Are you utilising all of your opportunity to capture additional revenue?

What are the benefits of Mobile EPoS?

  • Frees up time, enabling staff to process more orders and offer improved levels of customer service which will help drive repeat business.
  • Mobile EPoS will allow staff to take orders from outdoor dining areas, ensuring that guests are comfortable and feeling looked after
  • Up selling prompts encourage staff to capturing as much revenue as possible
  • Faster more efficient operations - helps maximise sales opportunities
  • Ease of use and flexibility 
  • Mobile till can be used anywhere in the hotel – inside and outside!
  • No lost revenue as live orders are fully tracked
  • Can be used on any mobile or tablet device

Developed specifically for demanding hospitality environments, Guestline EPoS is a robust point of sale solution designed to streamline sales across your hotel.

Speak to one of Guestline’s consultants today to find out how your property can benefit from Mobile EPoS – Arrange here 

Or call 01743 282300 

Explore our blog...