With product updates and upgrades regularly released by Guestline’s Development team, it is of great benefit for hotels to learn about the new features and functionality in greater detail so they are getting the most out of their technology investment. The new group features (how to override pricing and rates prior to pick up, ideal for conference block bookings) was a popular area along side meal plan reports.
Natalie Griffiths, National Revenue and Distribution Manager for Corus Hotels said 'Having worked with Guestline for over 3 years we have really benefitted from the upgrade training we received. Not only is this great to show the hotel staff the changes but also a great forum for any questions from existing and new staff. The trainers are always knowledgeable on the system and having come from a hotel background, they can appreciate the types of questions we ask.'
Ryan Yallop, Guestline trainer commented 'The staff learnt all the new group features which will allow them to forecast group prices and bookings more accurately. They all picked it up quickly and we covered a lot of ground that they will now benefit from when back at their respective hotels.'