Thursday, 29 January 2015

In the hot seat with Helen Bates - Washingborough Hall Hotel

Everyone knows that what makes a hotel great is the hospitality of the people working there. This week we caught up with Helen, hotel receptionist at Washingborough Hall Hotel to ask her a few questions

Name – Helen Bates (Miss) 
Hotel – The Washingborough Hall Hotel.

Describe your hotel and its facilities – Country House Hotel, in the peaceful village of Washingborough only 3 miles from the centre of the historical city of Lincoln with a double AA rosette restaurant.

Describe your job in a nutshell – My title is Head Receptionist, my job is reservation, rates, OTA and budget management. I also compile the rotas for reception and the time cards for all departments.

What’s sets your hotel apart from the rest? – We have a small loyal workforce which is focused on customer service. We also have an excellent double AA rosette Head Chef whose talent is only out weighed by his friendly and positive attitude. Customers and staff members alike love him.

What’s your favourite thing to do? – I love cinema and we have an excellent independent cinema on Lincoln High Street “The Ritz” with only 200 seats. It has excellent live performances and vintage film screenings.

What are the first 3 things you do when you come to work? –  Coffee! Read handover notes & check availability.

If you weren't working in the hospitality industry, what would be your dream profession? – Funeral Director

What’s been your career highlight so far? Being made Head Receptionist and having input into the day to day running of the hotel

If money were no object what would you have at your hotel? A clone of our Head Chef Mr Dan Wallis, Spa, Gym, a lift and maybe 5 more bedrooms.

What’s the most embarrassing thing you have done at work? - While delivering Room Service in the evening I have had the room door opened by some semi naked people, of both sexes. Some people seem to view Hotel workers as similar to doctors or nurses, or they just have no shame and are raging exhibitionists!

What’s your guilty pleasure? Benedict Cumberbatch…this man can do no wrong. His back catalogue of movies and theatre work is exceptional. I could watch him all day whether on TV or through the blacked out windows of an unmarked inconspicuous car!

If you could skip to the future what would you do? Take notes.

If you could describe yourself as a cocktail which one would you be and why? – Vodka, straight. It’s as clear as water, hides nothing and has a kick. Also mixes well.

What would you do if you won the lottery this weekend? Ensure my family was well looked after. Hire the Washingborough Hall for a full week and give everyone a week’s holiday.

Final say: Any special offers, insights or promotions to tempt our readers to your hotel? – We are 2 weeks into a 6 month long building program which will see Washingborough Hall’s Dining & Function capacity double. The Winston Wing will be open March 2015.


I think that you need to take a look at this information for some tips on how to write research papers. I think that you need to do it a soon as possible

What a good interview! She shared valued experience instagram font biography.

Thank you for taking the time to publish this information very useful!Garage Door safety sensors replacement West University Place TX

Nice to read your article! I am looking forward to sharing your adventures and experiences.Garbage disposal repair White Plains NY

nice bLog! its interesting. thank you for sharing....Custom Home Fort Worth

This is very educational content and written well for a change. It's nice to see that some people still understand how to write a quality post!
Emergency Locksmith Services Tolleson AZ

Great Article it its really informative and innovative keep us posted with new updates. its was really valuable. thanks a lot.Color Matching Painting Tuscaloosa

Thanks for sharing this information. I really like your blog post very much. You have really shared a informative and interesting blog post with people..
Residential Locksmith Missouri

This is a great inspiring article.I am pretty much pleased with your good work.You put really very helpful information. Keep it up. Keep blogging. Looking to reading your next post.
best Homes For Sale Fort Worth

I found that site very usefull and this survey is very cirious, I ' ve never seen a blog that demand a survey for this actions, very curious...Real Estate listings Fort Lee

I havent any word to appreciate this post.....Really i am impressed from this post....the person who create this post it was a great human..thanks for shared this with us.

Very good written article. It will be supportive to anyone who utilizes it, including me. Keep doing what you are doing – can’r wait to read more posts.

This comment has been removed by the author.

Good afternoon. great interview! got a lot of pleasure from reading. I would like to invite you to order an article in on this topic. professional writers will bring it to perfection and in a short time. high-class specialists will not leave you indifferent to the work performed

You should come up with the detailed plan of how to make an annotated bibliography buy research paper when you first start your research, after all, it is a list of each of the various works that you have used in forming your opinions and validating your research and so forth.

Enrolling a SEO office keeps you away from searching for a SEO author yourself. Positively that different affiliations have splendid makers in their utilization.
By: horse girth

C 700 Einwegschutzanzug Kat. III Typ 5/6, weiß
mikroporöse Beschichtung 65 g/m²
Kategorie III, Typ 5 + 6

abgeklebte Nähte
dreiteilige Kapuze
Gesichtsgummi zur optimalen Anpassung der Kapuze
Arm-, Bein-, und Taillengummi
Abdeckblende über dem Reißverschluss bis zum Kinn Einwegkleidung Rot

Post a Comment

Explore our blog...