Thursday, 11 December 2014

A day in the life of Development at Guestline - Nick Clarke

We caught up with Nick Clarke, Developer at Guestline to find out how his working days are spent and a little more about him!

My time is predominantly spent at my desk in front of the computer!

On a day-today basis, I improve and maintain existing applications and work on the Rezlynx PMS and related interfaces. I work on services such as IDeaS (which is basically an interface that makes decisions based on the actual data in order to drive better revenue for our client’s properties) and on our own LANSync (an application that periodically pulls data from the PMS databases to a remote database for clients to perform their own reporting).

My most current tasks include working on new developments; for example, we are looking to bring chip and pin functionality to our systems which allows guests to make and pre-authorise payments using their debit and credit cards via PDQ terminals. All of these results will automatically integrate into our software.

Within my department I work closely with the team to help resolve issues or brainstorm ideas. Outside of Development I frequently liaise with the support department to resolve any issues that arise in the live environment. I fix any bugs that have been flagged up by clients that need addressing. The Support team will raise tasks which are then assigned to one of the Development team to work on.

I also work closely with our counterparts at AROBS in Romania to work through any development issues.

Since moving to Shrewsbury earlier this year, I am now able to walk to work which I like as I am quite an outdoorsy person. I enjoy cycling and mountain biking, along with my other passion, football which I have been known to talk about in the office occasionally!!

I’m very lucky to be taken care of at work. Being a diabetic and coeliac I am pretty limited to what I can eat, however Janet in Accounts isn’t too far away with a gluten-free cake to make me feel better! If anyone else would like to try their hand at gluten-free baking, I would only be too happy to sample them!


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