Guestline are experts in cloud-hosted property management, distribution and digital marketing technologies for the hospitality industry. The solutions enable independent hotels, groups, pub companies and serviced apartments to achieve maximum occupancy at the most profitable rate.
Guestline’s Rezlynx PMS is a fully configurable, PCI compliant property management system to enable any sized hotel or group to manage their bookings and operations efficiently and profitably. It is updated in real-time, and incorporates a comprehensive rate and availability management tool to ensure that revenue is maximised at every opportunity.
Our secure payment gateway enables hoteliers to process card payments in a PCI compliant way. Our clients benefit from a safe and secure method of storing and processing credit card details which can form part of the hotel’s overall PCI compliancy policy.
Offering ongoing UK support 365 days a year, our service commitment goes far beyond just our technologically superior software solutions to deliver outstanding quality and reliability.
Guestline’s Channel Manager distributes your live inventory to a wide range of Online Travel Agencies (OTAs) and the Global Distribution System (GDS), with minimum effort and cost. It can be seamlessly integrated with Rezlynx PMS so that bookings, regardless of their source, flow directly into the PMS without the need for time consuming manual data entry and allocation.
Tuesday, 25 October 2016
Monday, 24 October 2016
In this edition hear from Phil Davidson, CEO at Guestline, get to know Adam Wilcock’s from the Thurlestone Hotel and meet the new Chairman David Roche.
For hoteliers thinking about switching software, we have an article explaining the installation process and on page 14 you will find a directory of upcoming hospitality events.
Guestline have recently undergone a website over haul, you can find out all about this, and how you can benefit from a new website on pages 17 & 18.
If you would like to be featured in the next issue, please do send an email over to marketingteam@Guestline.com
Please feel free to share this newsletter across LinkedIn, Facebook and Twitter – We would love to hear your thoughts!
Click on the image or download the pdf version here
Tuesday, 4 October 2016
This competition is open to UK entrants only, aged 18 and over.
Guestline’s decision is final and we reserve the right to change or remove competition at any time. No cash alternative.
Monday, 26 September 2016
Stay in a Pub, the pubs-with-rooms website with more than 1,500 listings, has shared its most popular search terms with Inapub.
Get in contact with Guestline here to find out about upcoming events for the pub industry.
1. 'Holiday ideas' / 'Beach holidays'
Nearly half of people (41 per cent) prefer to stay in a pub rather than other options such branded hotels (23 per cent) and B&Bs (11 per cent).
When you look at the result of that Stay in a Pub survey along with VisitBritain's estimate that 36.7 million tourists will head to these shores in 2016, it's not hard to see the opportunity for pubs.
St Austell has plenty of pubs that provide holidaying opportunities in the South-West.
Accommodation manager Candace Jury says that most searches are based on location. "Across the managed and tenanted estate we definitely have more rooms than we used to. Within the managed estate accommodation sales have increased by about 30 per cent compared with five years ago," she says.
2. 'Pet-friendly holidays' / 'dog-friendly pubs'
We are a nation of dog-lovers and many people prefer to take their pets with them rather than burdening friends or paying for kennels.
The rooms at The Queens Arms in Corton Denham, Somerset, have been given five stars by the AA. One caters specifically for dogs (and their owners) and features a wooden floor, wet room, dog towel, and a bed in a cage. The pet-friendly pub also has bowls or water and treats throughout.
3. 'Country escapes'
The Roebuck in the Sussex village of Laughton has four letting rooms that prove popular with those looking for a rural retreat.
Licensee Tony Leonard, who re-opened the pub last year and gave the rooms a British beach holiday vibe, says: "Sussex is a great place for people to come and visit. We also find that Glyndebourne [opera house] brings a lot of people here.
Our Sussex breakfast, which is all locally sourced, is extremely popular too. It is something people don't really cook at home any more and it leaves the final impression of a stay."
Pub-goers are more active than they have ever been and for many your pub will be the perfect place for a stopover after a day of exertion in the local area.
Iain Huddy, general manager at Brakspear's The Running Horses in Mickleham, Surrey, says the rooms are filled with workers in the week and walkers at weekends.
"At weekends, we get a lot of Londoners looking to escape to the country. We're only an hour's drive away and we're right on Box Hill. They can walk, enjoy the views across the Surrey countryside, then come back for a drink at the bar and dinner before taking a few steps to their room."
The ever-successful GB cycling team has a lot to answer for — an abundance of Lycra on the roads for one thing.
There are also more cyclists looking for stop-offs as they take part in holidays and charity challenges. The Roebuck welcomes cyclists and even sells puncture repair kits over the bar.
6. 'Brewery tours'
Beer fans are thirsty for new experiences and you don't have to be in Burton or near one of the bigger breweries.
At last count there were around 1,500 in the UK, so there's bound to be one nearby. Even if guests don't want a tour many who stop over will want to sample local produce. Tony says: "Our nearest breweries are Harvey's and Burning Sky, and we always have beers on from both of those."
7. 'Special offers' / Late deals
People are always on the lookout for a bargain. If the rooms are not selling out discounting the price could bring more people in and increase your take on food and drink. That's the beauty of guests who stay, they generally want to eat and drink with you too.
Stay in a Pub
Stay in a Pub, which launched in 2015, recently teamed up with VisitEngland and online booking agent Eviivo to compile best practice guidelines for pubs that have accommodation. They cover everything from serving breakfast to marketing your rooms, recruiting the right staff and using social media.
Stay in a Pub founder Paul Nunny says: "With more UK residents choosing to explore their home country, as well as an increase in tourists from abroad, 2016 looks set to be a good year for pub accommodation."
Tuesday, 20 September 2016
Having an editable CMS enables hoteliers to upload special offers and events as and when they happen – all in an instant. Imagine the scenario…there’s a festival being hosted and tickets have just been released, within 10 minutes you can have a specific landing page available with room booking details directing all guests to your online booking platform. Pair this with a successful e-mail campaign (see our previous blog) and hey presto, you are one of the first property’s with availability being advertised as and when the details are released! Not only will you potentially avoid agency fees for every change, but it will help maximise revenue opportunities at all times.
An easy to use, intuitive and functionality-rich CMS is now on most hoteliers wish list, is it on yours?
Tuesday, 13 September 2016
Friday, 9 September 2016
**** Guestline’s WebSuite digital marketing solutions has been launched with fantastic results. Our mobile enabled web design services and email campaign platform is the perfect solution for your hospitality digital needs. Arrange a demonstration here. ****